How can we help?
Answers on delivery, setup, payment and refunds. Still stuck? Our team is one message away.
Getting started
4 questions
How do I get my key after buying?
It's emailed to you as soon as your payment clears, along with the download link and a setup guide. If you can't see it, check your spam folder, then message us on Discord.
How do I install it?
Open the download link from your email, run the WipeReady loader, enter your key and follow the steps on screen. Qualifying orders include a free 1-on-1 setup session.
What do I need to run it?
A Windows 10 or 11 PC. It works with any mouse, DPI, sensitivity, monitor, resolution and FOV. Mac and Linux aren't supported. The Rust Script also runs on GeForce Now.
Can someone help me set it up?
Yes. Our team is on Discord 24/7 and can walk you through the whole setup.
Products and updates
4 questions
What games do you support?
Rust today, with more on the way. The lineup is Rust Script, Rust AI Aimbot, Rust External, Rust WipeVision, WipeReady VPN and Rust Accounts.
Browse productsDoes it work on the current wipe?
We update after every Rust patch, and most updates ship within hours. The status page shows what's live or updating right now.
Check live statusWill my key keep working after updates?
Yes. Your key stays valid, and updates arrive automatically through the WipeReady loader.
Is it hidden while I stream?
Yes. Our tools are hidden from screen capture, so you can record and stream without exposing the overlay.
Plans and payment
4 questions
Which payment methods do you accept?
Cards, Apple Pay, Google Pay and cryptocurrency, all through a secure hosted checkout. Prices show in your local currency where we support it.
What's the difference between the plans?
7-day and 30-day plans last for that long. Lifetime is one payment and never expires. Some products also have Private Lifetime, which has limited slots.
Can I upgrade my plan later?
Yes. Message us on Discord and we'll sort an upgrade or a longer plan for you.
Do you offer discounts?
Yes. The Daily Crate drops discount codes, and we post promotions on Discord. Orders placed with a discount code can't be refunded.
Support and refunds
4 questions
Do you offer refunds?
Yes, if the product doesn't work and we can't fix it, if you were charged by mistake, or if it was offline when you bought it and we didn't make that clear. We don't refund a change of mind after delivery, account bans, problems from skipping the setup steps, or discounted orders. We reply to every request within 48 hours.
Read the refund policyWhat happens if my account gets banned?
Using third-party software can get your game account banned, and we can't guarantee it won't happen. Bans and other action by the game publisher aren't refunded.
Read the refund policyWhere can I check if a product is online?
The status page shows live availability for every product, and it's updated whenever a game or product update ships.
Check live statusHow do I contact support?
Discord is fastest, and the team is there 24/7. You can also use the contact page.
Go to the contact pageStill have questions?
Real people on Discord 24/7, usually replying within minutes. Setup help, order problems, anything.
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