Privacy Policy

Information We Collect

We collect only the information necessary to process your order and deliver your product: email address, payment information (processed by our payment provider, so we do not store card details), and order history. When you sign in, we also record your browser, device type and approximate location, worked out from your connection, so you can spot unfamiliar sign-ins in your account settings. We keep this for 90 days and do not store your IP address with it.

How We Use Your Information

Your information is used to process orders, deliver license keys, provide customer support, and send order-related communications. We do not sell or share your personal data with third parties for marketing purposes.

We also email customers and people who sign up for a discount about offers and new products, remind you before a license runs out, and send a reminder if you leave checkout without paying. Every one of these emails has an unsubscribe link, and you can turn them off in your account settings at any time. Order and key emails are always sent.

Data Security

We implement appropriate security measures to protect your personal information. All data is transmitted over encrypted connections (HTTPS). Payment processing is handled by PCI-compliant providers.

Cookies

If you arrive through a partner link, your browser remembers it for 30 days so the partner can be credited for your order. We use essential cookies for site functionality (cart, session management). Anything beyond that is covered below and follows the choice you make in Cookie settings.

Cookies and Analytics

We use Microsoft Clarity and PostHog to understand how the site is used. They record pages visited, clicks, scrolling and session replays, and may set cookies. Account pages, sign-in forms and checkout details are masked. Where the law requires it, these tools only run after you accept them, and you can change your choice at any time with Cookie settings in the footer. This data may be processed outside your country.

Visitor Statistics

We also keep our own visitor statistics. Every visit adds to anonymous totals: the page, the site or link that sent you, your country, and your device and browser type. For this we store nothing in your browser. To avoid counting you twice, we use a code made from your IP address and browser details with a value that changes daily and is then deleted, so it can't follow you from one day to the next. We don't store your IP address.

If you accept analytics, we also keep a random visitor ID in your browser and record the pages and steps of your visit, such as adding to your cart. We remember the link that brought you for 30 days, and your order records that link so we can see which videos and channels lead to sales. Account pages, this site's staff pages and the contents of addresses after the page name are never recorded.

Detailed visit records and link clicks are deleted after 90 days. Daily totals, which identify nobody, are kept. If you decline, the ID and saved link are removed from your browser.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting our support team.

Contact

For privacy-related inquiries, contact us at support@wipeready.gg.