Refund Policy

Digital Products

All products sold by WipeReady are digital goods delivered electronically. Due to the nature of digital products, refund eligibility is limited once a license key has been delivered and/or activated.

Eligible Refunds

You may be eligible for a refund if:

• The product is non-functional and our support team cannot resolve the issue within a reasonable timeframe.
• You were charged incorrectly (e.g., duplicate charge).
• The product status was marked as “Offline” at the time of purchase and this was not clearly communicated.

Non-Eligible Refunds

Refunds are generally not provided for:

• Change of mind after key delivery or activation.
• Account bans or game-publisher actions taken against your account.
• Failure to follow installation instructions or meet system requirements.
• Products purchased with a discount code.

How to Request a Refund

Contact our support team via Discord or email with your order number and a description of the issue. We will review your request and respond within 48 hours.